Cloud Infrastructure and Productivity

Keeping with today’s digital and cloud-based world, your business operates as healthy as your IT infrastructure. An adaptive and intelligent infrastructure not only helps you agile to change quickly, it also powers innovation and enables new business models.

Whether you’re going to public cloud or taking a hybrid cloud approach, we’ll work with you to develop an IT infrastructure that’s right for your needs. We can help you design and implement a cloud-ready infrastructure that will unlock your vision.

Cloud Infrastructure +

Nova Tech can help you transform your infrastructure to take full advantage of the public cloud services in a full or hybrid cloud model. Our multi-cloud strategy allows us to offer different options depending on your industry regulation, budget and services your business require.

With Azure Migrate, Google Cloud Compute, Azure Virtual Machine, Windows Server, and many more tools and services available from Microsoft and Google, migrating to the cloud has never been easier. Transforming your infrastructure with Nova Tech Professional Services team will allow you to:

Migrate your infrastructure and applications

Nova Tech offers you a comprehensive solution including assessment, migration execution and optimization based on proven migration practice focusing on Windows Server VMs and lift-and-shift scenarios. This solution is built on 3rd party migration tools as well as Nova Tech in-house migration solutions. Our approach ensures minimal application and user disturbance while maintaining SLA availability.

Ensure Business Continuity & Disaster Recovery

Business continuity and disaster recovery support an organization’s ability to remain operational after an adverse event. The goal is to reduce risk and restore operations as close to normal as possible after an unexpected interruption.

Our solution provides Business Continuity and/or Disaster Recovery for either on-premises workloads failing over to the cloud or cloud workloads failing over to your datacenter.

Modernize to Windows Virtual Desktop

Nova Tech can help you provide secure mobile and remote desktop access by enabling end-users to run their applications and desktops from the cloud using Citrix Cloud on Azure.

With Nova Tech flexible cloud solutions, organizations can choose between on-premises private clouds, public clouds, or hybrid environments. Our architects have extensive experience in designing and implementing Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) solutions for single or multi-tenant organizations including telecom operators, hosting providers, governments, education, and financial institutions.

Products: Azure Backup, Azure Site Recovery, Azure Migrate, Azure Security Center, Azure Virtual Machine, Azure Virtual Network, Windows Server, Windows Virtual Desktop

Cloud Infrastructure
Desktop & App Virtualization +

With the proliferation of computing devices, mobile workers now expect to be able to access their corporate desktops, applications and data from anywhere. With these new requirements, companies are challenged to provide secure remote access to corporate resources to a diverse number of user devices.

Nova Tech provides desktop and application virtualization solutions from leading vendors such as Citrix and Microsoft that will transform Windows desktop delivery into an on-demand Desktop as a Service (DaaS) with an optimized user experience on any endpoint device including tablets and smartphones.

Nova Tech will enable secure mobile and remote desktop access by providing end users the ability to run their applications and desktops from the cloud using Native Windows Virtual Desktop in Azure.

Products: Windows Virtual Desktop, Citrix Virtual App and Desktop

Desktop Virtualization
Endpoint Management +

Nova Tech provides comprehensive enterprise mobility management (EMM) solutions from Citrix and Microsoft that combine mobile device management (MDM), mobile application management (MAM) and Mobile Information Management (MIM). These solutions empower employees to work from anywhere while providing full granular security and a compelling user experience on any major mobile platform, along with a consumer-like corporate app store with self-service features.

In recent years, more workers are bringing their smartphones and tablets to the workplace and are expecting to use these personal devices alongside their corporate devices. While organizations generally understand that mobile email and other mobile applications increase productivity and employee satisfaction, supporting a wide variety of device types and platforms would be complex, introducing security risks and high costs.

The risk of shadow IT, whereby corporate users install and use non-sanctioned applications on their mobile devices, incurs a risk of leaking sensitive corporate documents and information and creates security breaches that may compromise the company infrastructure.

Nova Tech can help you deploy the following award-winning enterprise mobility management solutions:

Products: Citrix Endpoint Management, Microsoft Intune, Microsoft Cloud Application Security, Google Endpoint Management

Endpoint Management
Modern Work and Communication +

Under the influence of work-shifting, mobility and Bring Your Own Device (BYOD) initiatives, knowledge workers are now expecting business software to offer the same seamless, cross-device experiences they have come to expect from consumer apps. Enterprise social networking is improving collaboration and bringing teams together and helping them make faster decisions, while organizations must maintain compliance, security, and reliability.

Nova Tech addresses these modern workplace challenges by offering Microsoft 365, Microsoft’s flagship cloud productivity and security solution. By combining the productivity innovations of Microsoft Office with enterprise-grade cloud services, it delivers unparalleled value for businesses of all sizes.

Full-featured, cloud-based versions of Office servers including Exchange, SharePoint and Teams work together to give knowledge workers new ways to communicate and collaborate while supporting compliance, security, and control required by modern businesses.

Nova Tech team has a strong track record for implementing and migrating messaging, collaboration and unified communication solutions on Microsoft Exchange, SharePoint and Microsoft Teams, including migration from legacy email systems to next-generation UC solutions.

Nova Tech offers the following messaging, collaboration and communication solutions from Microsoft and Google:

Products: O365, Google Workspace, MS Teams, Google Meet, MS Exchange

Modern Work and Communication

Cloud Management Platforms

Cloud Management Platforms enable service providers and enterprises to manage and host multi-tenants in a segregated way in a unified platform and infrastructure. The platform offers a complete solution for marketplace, service catalog, subscription management, ticketing, provisioning, usage collection, order management, payments, chargeback/show back, recurrent billing and reporting.

Cloud Management Platforms

Marketplace

Provides a turnkey sales, marketing and ordering portal with customizable content management to message and merchandise all the services. It acts as an e-commerce platform where end-users can compare services and features, add to cart and shop, search and filter for any required service.

Service Catalog

Provides a complete catalog with product modeling, pricing and plans. Offers can be created for different services and will include approval workflows, discount and promotions.

Subscription

Includes pay-per-use model, auto-renew for the services and different types of order cycles.

Billing & Invoicing

Includes variant billing cycles, charge back and show back, metering and rating, taxation cancellation.

Provisioning

Provides a full automation process for service provisioning with a workflow orchestration capability.

Reporting

Built-in reporting module with capability to retrieve data for any integrated service and present it in a jasper report.

Business Solutions

Business solutions answer different and diversified need of business owners in terms of automation, IT enabled functions, portals, mobile applications and dashboards. Those are built in close coordination with the business owners, to serve and facilitate their day-to-day operation.

D365 CRM (Customer Service, Field Service, Sales, Commerce)

Nova Tech business and functional consultants will help you identify and implement the right CRM module for a quick and successful implementation of D365, one of the leading CRM solutions. Our team has delivered multiple successful implementations and customizations of D365 CRM to answer different business needs. We have integrated different CRM modules with third-party solutions to offer add-on features answering the most demanding business use cases.

Workflow Automation

Workflow automation is the basic building block for a successful digital transformation initiative that is sweeping the public sector and many other industries. Using low-code/no-code platforms, our consultants will transform your business by boosting employee productivity, streamlining operations and reducing redundant costs.

Document Management

Our solution for document management is built on deep expertise from previous successful implementations allowing easy access and search, versioning, sharing and file locking. Access rights can be customized based on user profiles, allowing segregation of views and permitted operations.

Mobile Applications and Portals

Mobile applications and portals can provide users with different access methods to the same functionalities from different channels. This gives any solution the portability needed for different user profiles. Executives, office employees, frontline workers and other users can have the appropriate access to read and write from and to the solution from any interface.

Data Analytics & AI Solutions & Services

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Artificial Intelligence And Machine Learning

Since the dawn of the IT discipline, user applications and computing devices have produced an ever-increasing volume of data across the years. With the advent of IoT, millions of devices started collecting data and the amount of stored data exploded. In this age of automation, robotics and Artificial Intelligence, data has become one of the most valuable assets of the digital economy. With AI engines, this data can be processed and exploited for improved efficiency, productivity and better decision-making.

At Nova Tech, our data and AI practice focuses on evolving our products and services by infusing them with Artificial Intelligence capabilities to answer increasingly challenging customer requirements and solve complex use cases. We understand the complexities and dependencies of different scenarios and help our customers extract insights from their data to avoid the data-rich but information-poor challenge many companies face.

Our team is available to discuss your case and propose solutions for Natural Language Processing (NLP) using Azure Cognitive Services, by adding advanced language processing capabilities to your application, including text analysis, sentiment analysis, and language translation. We can also help with Azure Machine Learning services for building, deploying, and managing machine learning models at scale. These solutions offer tools for data preparation, model training, and deployment, and integrate with other Azure services for seamless workflows. With Azure OpenAI, we can help generate human-like text for chatbots and virtual assistants. Automated call center operations can also be enhanced with AI-based chatbots to address large volumes of customer requests. With Azure Synapse, we can help streamline data management and analysis by combining big data expertise and data warehousing capabilities.

Industry-Specific AI Solutions

Our industry-specific AI solutions are crafted to address the unique challenges and opportunities presented by each sector.

AI for Public Sector

Our team can develop Decision Support Systems for the Public Sector, where a crowdsourcing platform allows the collection of input from citizens proposing solutions to common problems or suggesting enhancements to their quality of life. The system can also collect data from other relevant sources. This data can be filtered, cleaned and analyzed by AI engines built using Azure Cognitive Search, Azure OpenAI and Azure Machine Learning to infer the best course of action for an optimized decision-making process. Results can then be presented to decision-makers through web applications and analytics dashboards.

AI for Insurance

Nova Tech can support insurance organizations with AI-powered solutions for claims automation, fraud detection, customer service enhancement, document processing and risk assessment. These solutions help insurers improve efficiency, reduce operational costs and deliver faster and more accurate services to customers.

Analytics Dashboards

Analytics dashboards are the enabler for decision makers and data analysts to organize, visualize, analyze, and track data related to a business or a project. Key Performance Indicators (KPIs) can be arranged over a dashboard to offer a high-level overview of data points from diverse sources.

Nova Tech team has a history of implementing Business Intelligence Dashboards in diverse industries using Microsoft Power BI. Our capability covers:

  • Designing and implementing Business Intelligence Dashboard solutions over the cloud or on-prem for highly regulated industries.
  • Embedding Power Apps directly into BI reports, where we can empower users to act in the context of their data.
  • Enabling AI features in dashboards by turning on automated insights to help users easily find and explore insights such as anomalies, trends, and performance KPI analysis in their data.
  • Cognitive services is another AI feature that we can activate using different algorithms from Azure Cognitive Services to achieve sentiment analysis, key phrase extraction, language detection and image tagging live on your dashboards.
Analytics Dashboard