Our multi-cloud approach and vendor agnostic strategy allow us to be your best advisor in packaging IT services to offer a compounded value to your customers that is more than the sum of its parts. By helping you identify, price and position the individual products and services into one bundle we help you beat the competition and allow your customers to drive additional benefits from their individual acquisitions.
Now that we have helped you build your service bundles, our consultants will help you with the go-to-market strategy. Depending on your target client segment, market geography and industries our consultants will help you build the appropriate go-to-market strategy including but not limited to a digital marketplace with automated purchasing and provisioning experience.
With our extensive experience in implementing Cloud Control Panels and Digital Marketplaces, Nova Tech consultants will help you define a roadmap for your future marketplace. Nova Tech provides strategic and independent advice and consultancy support to ensure your cloud marketplace solution is strategically aligned, designed, developed and deployed allowing you to sell effectively and enabling your organization achieve and deliver real benefits.
Our three phased approach of Build, Go-to-Market and Sell, will enhance your competitiveness in the IT market.
Through our different engagement with the Public Sector in the region, we have identified multiple areas where Public Sector digital initiatives can help streamline government operation as well as the citizen-to-government relationship. Our consultants can help ministries, municipalities and other public sector entities launch a set of transformative initiatives.
Nova Tech consultants have years of experience in successful project implementations across the Middle East, Africa and Europe, namely in delivering private cloud solutions, enabling mobile workstyles as well as performing complete infrastructure migrations and datacenter transformation.
Nova Tech Professional Services team can assist in defining, planning and implementing the strategy that will help organizations take full advantage of IT initiatives in the following areas:
Nova Tech follows a proven consulting approach that is based on Microsoft Solutions Framework. Our particular methodology uses the following phases.
(Click below to learn more about each phase)
Project management & QA From project inception to closure, our project managers as well as our consultants follow a standards-based project management methodology that combines elements from PMI and PRINCE2. In addition, all project deliverables are thoroughly reviewed throughout the project for quality assurance. Click below to learn more about each phase.
During the envisioning phase, our architects gather detailed business and technical requirements and develop a clear understanding of the various use cases. In addition, areas of the current environment that are crucial for the success of the planned solution are thoroughly assessed and key findings are documented. This envisioning exercise allows for the definition of the project success criteria as well as the overall project plan for the proposed deployment, migration or environment expansion.
During this phase, the detailed architecture of the proposed environment is defined through several interactive design workshops involving all project stakeholders. A low-level design document is produced that covers the various components involved with their relevant configuration settings. Topics such as environment scalability, high-availability as well as pre-requisites are also addressed and thoroughly documented. In addition, functionality and user acceptance test plans are defined and documented.
A detailed design ensures that the solution is fit for purpose and will satisfy the defined success criteria as well as the agreed use cases while leveraging industry best practices.
During the build phase, Nova Tech will help in building and configuring your environment to meet the specifications defined during the Design phase. This includes any integration configuration with your existing infrastructure. The environment installation and configuration steps are thoroughly documented during this phase.
During the Stabilize phase, functionality and user acceptance tests are conducted and test results are documented. The environment configuration is fine-tuned as required and documentation is updated accordingly.
Nova Tech Consulting shall guide your organization through a phased rollout approach to mitigate risk and ensure a successful deployment, migration or expansion. During the rollout phase, a rollout plan is documented and any support, operations or user manuals are produced and delivered.
A knowledge transfer workshop is also conducted to ensure that the operations team and/or pilot users are trained on the deployed environment. In addition, any minor issues will be tracked and promptly addressed.
For the long-term health of your environment, Nova Tech can be engaged to provide support, maintenance, health-checks, system monitoring and/or other administrative tasks in different capacities.
With onsite and remote delivery capabilities, Nova Tech has the experience to keep your environment stable and your users satisfied.
To succeed in a “cloud-first, mobile-first” era, organizations often resort to outsourcing part of their IT infrastructure & services management for both their on-premises or cloud-based environments.
With customized managed services, Nova Tech helps take the IT management burden off of your core IT by acting as an extension of your own team and assisting with key aspects of IT environment administration — from deployment, to operations, to planning for new features, upgrades or migrations. This shall allow your IT staff to focus on strategic initiatives such as new products/services development and better customer service.
With its extensive experience in deploying, managing and supporting Microsoft, Citrix, CloudBlue and Google platforms (including Office 365, Google Workspace, MS Exchange, MS SharePoint, MS Teams, EMS and Citrix Virtual App and Desktop or Citrix EndPoint Management), our team of experts can reduce the ongoing administrative burden and maximize your infrastructure or cloud investments with a predictable monthly operating expense.
Our Managed services are offered in different flavors for support and operation of your infrastructure and applications. The service is available in 8x5 or 24x7 model depending on your requirements. Our team will support you in a remote help desk model with level 2 and level 3 escalation and SLA availability.